LARA GAVILÁNEZ, Héctor R.; NARANJO PEÑA, Irma E.; ARTEAGA YAGUAR, Elvis R. Proposal for improvement to reduce waiting times by means of a Mathematical-Computational Model of Waiting Lines. Ecuadorian Science Journal, [S. l.], v. 5, n. 2, p. 83–99, 2021. DOI: 10.46480/esj.5.2.124. Disponível em: https://journals.gdeon.org/index.php/esj/article/view/124.. Acesso em: 20 sep. 2025.