Lara Gavilánez, Héctor R., Irma E. Naranjo Peña, and Elvis R. Arteaga Yaguar. 2021. “Proposal for Improvement to Reduce Waiting Times by Means of a Mathematical-Computational Model of Waiting Lines”. Ecuadorian Science Journal 5 (2), 83-99. https://doi.org/10.46480/esj.5.2.124.